Policies and Privacy Notice

At Smile Marketing S de RL de CV we are committed to protecting the privacy of our existing and potential clients. The privacy policy will apply to all Personal Data that we process, including personal data that is collected or submitted through our websites, mobile applications, official social media pages or other online or offline channels.

This Privacy Notice aims to inform about what personal data is shared with us, what we use it for, with whom we share it, as well as the procedure that has been implemented so that access, rectification, cancellation and opposition to the processing of your data personal information, or to revoke the consent previously given to us.

If you are unable, or unwilling, to provide the personal information that we reasonably request, we may not be able to provide you with the information or services you have requested.

Smile Marketing, S. DE R.L. DE C.V., will supervise the processing of your personal data as established in this privacy notice and will be responsible for ensuring that your personal data is processed in accordance with the privacy and personal data protection legislation in force.

I. identity and address

Smile Marketing S. DE R.L. DE C.V. (the 'Responsible'), in compliance with the establishment of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and the Guidelines of the Privacy Notice (the 'Law') makes this privacy notice available to you (the 'Privacy Notice'), to publicize the terms and conditions for the processing of personal data that may be collected from time to time.

For the purposes of this Notice, the Responsible Party indicates as address the one located at Pabellón Ejecutivo Valle de Juriquilla, Libramiento Fray Junípero Serra #2450 No. Int. 205. piso 3, C.P. 76130, Queretaro, Qro.

II. Personal data, object of treatment and its purpose.

The personal information to which the Responsible has access will be used, as appropriate, to:

  • I. Contact you;
  • II. Provide you with personalized attention;
  • III. Provide information and provide you with requested services;
  • IV. Sending promotions;
  • V. Application of satisfaction surveys for our services;
  • VI. Sending invitations to events;
  • VII. Reception and processing of payments;
  • VIII. Generation of tax receipts;
  • IX. Evaluate, develop and improve the quality of our services;
  • X. Generate statistical information in relation to the client portfolio;
  • XI. Carry out internal studies on their consumption habits and demographic aspects.
  • XII. Create, upload and keep your profile updated in the Responsible's database;
  • XIII. Comply with the purpose of the relationship that has given rise to the processing of personal data.

For the purposes established in the previous paragraph, the Responsible may require the following personal information: full name, date and place of birth, place of residence, gender, email, landline and office telephone, cell phone, CURP, federal taxpayer registry, place where you study, academic average, place where you work or have worked (the 'Personal Data'), the Responsible does not collect sensitive personal data.

Likewise, the data could be transferred to national or foreign third parties that the Responsible Party has contracted to provide the necessary services for its proper operation for the purpose of promotion, marketing and offering a comprehensive service to the User, as well as the processing of electronic payments, at the request of an authority through a court order; and for the fulfillment of obligations derived from a legal or commercial relationship.

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as to provide you with a better service and experience when browsing our page.

The personal data that we obtain from these tracking technologies are identifiers, username and passwords of a session, language, region in which the user is located, type of browser and operating system of the user, date and time of the start and end of a user session, web pages visited by a user, searches carried out by a user, advertising reviewed by a user, lists and consumption habits on shopping pages.

Likewise, you can register with the Public Registry to Avoid Publicity, in case you do not wish to obtain advertising from us, for more information you should consult the Internet portal of the Consumer Protection Agency.

In the collection and processing of personal data, we comply with the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility.

The Responsible in charge protects and safeguards your personal data to avoid damage, loss, destruction, theft, loss, alteration, as well as unauthorized treatment thereof.

Personal data will be kept strictly confidential, in accordance with the security, administrative, technical and physical measures that the Responsible Party implements in its security policies and procedures, which is why its illegal disclosure is prohibited and its use to third parties is limited, in accordance with the provisions of this Privacy Notice.

III. Means for access, rectification, cancellation and/or opposition to data processing.

If you have any concerns or doubts about how the Responsible Party treats Personal Data or if you wish to access, rectify, cancel or oppose the processing of Personal Data, contact the Responsible Party by sending an email to contacto@smilemarketing. mx, specifying your name, email address, telephone number and your request, attaching sufficient documentation to identify you as the owner of the Personal Data.

This Privacy Notice may be modified to implement improvements and/or new security measures. Any modification to it will be published on the page The modified Privacy Notice will take effect at the time of its publication.

IV. Means to modify the Privacy Notice.

This Privacy Notice may be modified to implement improvements and/or new security measures. Any modification to it will be published on the page The modified Privacy Notice will take effect at the time of its publication.